We are looking for a detail-oriented Implementation Specialist who is passionate about delivering excellent customer experiences and making a meaningful impact. This role is ideal for someone who enjoys problem-solving, working with clients, and ensuring smooth product deployments. As an Implementation Specialist, you will be responsible for onboarding new clients, configuring websites, and supporting successful platform launches for our automotive partners.

About Motive: We are on a mission to make car shopping great. We empower car manufacturers and their retailers with websites that make it fast, simple, and easy for consumers to find their next vehicle. We are growing rapidly, with OEM customers such as Genesis and Harley-Davidson, as well as some of the largest auto dealers in the world. Millions of consumers shop for vehicles on our platform every month. We are venture-backed by firms like Cortado, Armory Square Ventures, and LAUNCH Ventures.

In this job, you can expect to:

• Lead the implementation process for new clients, from onboarding to website launch

• Collaborate closely with clients to understand their unique needs and tailor solutions

• Configure, customize, and test dealership websites to meet client specifications

• Provide training to dealership staff on how to use our platform

• Work with the product and engineering teams to address any technical challenges

• Ensure smooth handoff to the account management team after successful launches

We are looking for someone who has/is:

• 1-3 years of experience in a customer-facing role, preferably in SaaS, tech, or website implementation

• Strong problem-solving skills and a customer-first mindset

• Excellent verbal and written communication abilities

• Experience with content management systems (CMS) or web platforms (preferred)

• Familiarity with the automotive industry is a plus but not required

• Self-motivated, organized, and able to manage multiple projects simultaneously

• Adaptable in a fast-paced, evolving work environment

Compensation: $50,000 to $75,000 in salary.

• This pay scale is inclusive of various prerequisites and levels of proficiency and will be further narrowed throughout the interview process.

• Your compensation will additionally include meaningful stock option compensation.

• Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums. For employees’ dependents, Motive covers 50% of their insurance premiums.

• We also offer unlimited time off.

Work Location: Remote or in-person in Oklahoma City

While Motive is headquartered in Oklahoma City, our team is fully distributed across the US. We are currently accepting applications from all US states.